IT Process Audit
Our awards
#2 Web Developers
in New York City by Clutch
#3 Mobile App Developers
in New York City by Clutch
Why choose us
ITIL
certified auditors
200+
successfully completed projects
International experience
10 years of collaborating with the industry leaders
10 areas
in IT process audit
Statistics on post-audit results implementation
Up to 1.5 times
faster product release rate
Boosted
IT security
Within 6 months
reduced staff turnover due to procedures adjustment
Who may need this service
Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Technology Officer (CTO), Chief Innovation Officer (CINO), when they need:
- to learn all details and risks of a team/department when stepping into a new role;
- to establish whether staff turnover has to do with IT processes;
- understand why the IT team is seemingly working full steam, but the competitors are moving much faster;
- get a grasp on managing releases frequency;
- address regular issues with a released product.
What we do
Conduct a full audit in accordance with international standards. Collate a report listing all bottlenecks and proposing possible improvements.
Development stages
Singing an NDA
We sign a non-disclosure agreement.
Structure review
We assemble a team and define their roles and task scopes.
Stakeholders interview
We get familiar with all managers involved in the process and their level of influence.
Diving in
We detect issues in IT processes and rank them by their severity.
Describing risks
We forecast losses, should the process model not be changed.
Improvement opportunities search
We offer best practices in the industry to improve your processes.
Advantages description
We predict the benefits of integrating the suggested improvements.
PDF report
We provide 90-200 pages report with improvements suggestions.